Server Analytics
Understand how your community is growing, who takes part and what members talk about.
Server Analytics answers three questions about your community: how it is doing, what is driving it, and what to look at next. It reads the messages, voice time, joins and leaves that CEEJAY collects once the bot is in your server, so a new community starts with little data and fills in over time. Your first look at the week is Home, the page at the top of the sidebar.
Most pages work the same way. The header sets the period, the channels and roles, and the timezone for the page. Home always shows the last 7 days, ROI shows its latest daily run, and Roles & Channels, Demographics and Activity take no channel or role filters: Range, filters and export shows which page has which control. Each number says which period it covers and what it is compared with, and a (i) beside its title gives the definition. A number that is only an estimate says so.
Where to start
Home
Your community this week: members, messages, how members feel and what is coming up.
Range, filters and export
Pick the period, compare it with an earlier one, filter by channel and role, and read a chart.
Growth and Activation
Joins, leaves and sources, whether new members start talking, and whether they stay.
Engagement
Who takes part in messages, reactions, apps and voice.
Understand what members say
Voice of Community
How members feel, what they talk about and which questions are waiting.
Announcements
How members react to your announcement posts, and tags to group them.
Look closer
Roles and Channels
Compare roles and channels by size, messages and voice time.
Demographics
An estimate of where active members are, and your international channels.
Activity
The games, music and apps members use while on Discord.
ROI
A daily health check on members and channels, with AI predictions and next steps.
Good to know
- Channels you hide from analytics are left out. Choose them in Settings → Insights → Data & Tracking. They disappear from the message, voice and sentiment numbers and charts. The daily figures on ROI are the exception: they are worked out from every channel.
- History starts when the bot joins. To bring in older messages, use Message backfill.
- Communicator means a member who sent at least one message in the period on Home and Engagement. On Activation it is stricter: a new member who sent 3 or more messages or used voice. The glossary lists every term.
- Right-click any card, row or chart for its menu. Click a channel, a game or an artist to see it in a side panel.
- Looking for a member rather than a number? The member pages are under Members.
